Perception is reality. Success stems from knowing how others perceive you. A 360-degree feedback assessment will identify areas in which a person is performing about, at or below standard of his/her boss, self, peers and customers (if applicable). A 360-degree assessment is a powerful tool for helping individuals improve, grow and develop their interpersonal skills through personalized feedback.
A 360 assessment shows an individual what others think of his or her performance is versus what it should be. Understanding the others' perception will increase an individual's drive for success, when he/she is given the information in a constructive manner such as a one-on-one debriefing session.
It is imperative that necessary follow-up strategies are adhered to in order to have a successful outcome. A 360 assessment is to be used as a starting point for a developmental process. The reports should be facilitated in a way that leads to a complete process for improvement. When individuals look at a 360 as a starting point to an improvement process, they feel more secure with the information given to them.